Business Continuity

It is often only when things go wrong that attention turns to Business Continuity Planning, what to do if the worst should happen and an event occurs which puts normal business operations in jeopardy. With a combination of forward planning, initiative and quick action Telefocus is equipped to help our clients through such situations.

At Telefocus we provide a hot standby facility for clients seeking our Business Continuity Service and offer a range of response options and seat availability. On taking this service, we will work with clients to understand the customer requirements due under invocation of the Business Continuity Plan and will implement the necessary preparations. Our on demand technology means that we can respond to a variety of needs within minutes to ensure that your business services continue and vital customer contact channels remain open. Telefocus also undertakes regular tests with clients to ensure that plans remain up to date and overall vigilance from us both is high.

Within the Hertfordshire Ltd Group of companies we also have access to hosted data centre facilities and specialist IT that is used to increase resilience of client infrastructure.