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Telefocus - the customer contact specialists

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Our Services

*Sales Calls

*Renewal Calls

*Upselling

*Debt Collecting

*List Cleaning

*Questionnaires

*Lead Generation

*Trade Sales

*Traffic Building

*Quality Control

Talk to us today on 01525 720000

Telemarketing Services

Telefocus is an independent, specialist outbound telemarketing company with inbound capability. We can take care of all your telemarketing needs and so much more...

Sales Calls

If you need more sales we can help. 70% of our work is sales calls and our response rates have been as high as 50%.
Click here to read about sales calls

Renewal and Reactivations

Are you looking to re-enrol past customers? On reactivations it is rare we don’t enroll 30-40% of recently cancelled customers.
Click here to read about renewals

Upselling

Do you want to sell more to your existing customers? Our responses on these activities are rarely less than 15% and have been known to exceed 60%.
Click here to read about upselling

Debt Collecting

Do you need to get your bad debtors to pay without upsetting your best customers? Typically we get 10% paying there and then by credit card with 20-30% agreeing to send a cheque.
Click here to read about debt collecting

List Cleaning

Lists can decay at a rate of up to 33% a year. We can ensure your lists are accurate.
Click here to read about list cleaning

 

Questionnaires

Are you looking to survey your customers? From just 100 calls we can discover truly amazing things.
Click here to read about questionnaires

Sales Lead Generation

Are your sales people too busy with existing customers to do prospecting? We can generate targeted leads for your salesforce.
Click here to read about lead generation

Trade Sales and Order Processing

Do you want to sell to the trade more effectively? We have matched or even surpassed the performance of our Clients' internal sales teams.
Click here to read about trade sales

Store Traffic Building

Want to get more shoppers into your store? We have worked with retailers attracting customers to in-store events and promotions.
Click here to read about traffic building

Quality Control

Do you need to accurately monitor your own call centre activity? Our mystery shopping service can provide a full review of the performance of your call centre.
Click here to read about quality control

 

Telemarketing Services

 

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